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Debit Cards - Get Support Now | NPESB

CardValet Mobile App

Download the FREE CardValet Mobile App to give yourself the ability to define when,
where, and how your debit cards are used.

  • Turn your cards “on” or “off”
  • Set usage preferences
  • Set location based controls
  • Receive customizable alerts

Self Service / Activation / Reset PIN

To access our 24-hour, self service personal debit card support, please call:

1 (800) 992-3808

Lost or Stolen Debit Cards

Report the loss or theft of your personal debit card to Nekoosa Port Edwards State Bank as quickly as possible. Canceling your card in a timely manner is the best way to actively avoid fraudulent activity on your account. Our toll-free numbers and 24-hour service are designed for these emergencies so that you will not be held liable for any unauthorized transactions that occur after the time your card is reported stolen.

During Bank Hours Call:

(715) 886-3104

After Bank Hours Call:

1 (800) 472-3272 Check and Cash Card/Personal Debit Card and HSA Card

Lobby Hours

Mon-Thu 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 12:00 pm
Sunday Closed

Drive-up Hours

Mon-Fri 8:30 am – 5:30 pm
Saturday 8:30 am – 12:00 pm
Sunday Closed

Get In Touch With Us

For immediate service, don’t hesitate to call us at (715) 886-3104, fill out the form below and we will get back to you shortly (usually within 24 hours except on weekends and holidays), or send us an email at npesbhelp@npesb.bank.